Assisting Seniors & their families to promote optimal outcomes.

Nashville, TN

Responsibilities:

Oversee the delivery of services to residents of assisted living communities as well as regulatory compliance, training and hiring. Leading efforts to involve clinicians in marketing to drive census. Involve Memory care specialists to retain these residents through more focused and improved programing.

Accomplishments:

• Stabilized discharges for skilled need and helped to increase census. .
• Deficiency free surveys increased.
• Assisted with assessments for new residents. Clinical outcomes improved, Falls prevention efforts increased.
• Wrote, designed and produced inservices and training material.
• Performed administrative and managerial functions, such as taking responsibility for compliance in as many as 24 communities unit's staffing, budget planning, and long-range goals.
• Trained and oversaw Nursing Managers in 24 buildings. Improved attraction and retention of residents through pro-active training.
• Consulted and coordinated with regional health care team members to assess, plan, implement and evaluate patient care plans.
• Assessed the needs of individuals, families and communities to identify care needs and plan for delivery and documentation of that care.
• Successfully handled concerns brought forward by residents and family members.
• Instructed individuals, families and other groups on topics such as health education, disease prevention, and developed health improvement programs. 
• Modified patient treatment plans as indicated by patients' responses and conditions.
• Worked with individuals, groups, and families to plan and implement programs designed to improve the overall health of communities.
• Provided personalized service to meet the needs of community nurse managers.
• Provided direction and assistance to Nursing Supervisors. 

Skills Used:

• Computer skills, Word, Excel, PowerPoint and industry specific.
• Public speaking for marketing and in services.
• Innovative problem solving improved family confidence and resident satisfaction.
• Provided and arranged for training/instruction of nursing personnel in Assisted Living Communities throughout Ohio
• Maintained accurate, detailed reports and records. Provided Q.A. supported Q.I. toward compliance with State regulations in Ohio. Iowa, Minnesota and Wisconsin.

Columbus, Ohio

Responsibilities:

Homecare Team Leader
Duties during this time  included but were not limited to the following.

• Provided and arranged for training/instruction of Home Health Aids in the Central Ohio Office.
• Maintained accurate, detailed reports and records as appropriate for several payer sources such as Passport and several county agencies.
• Provided Q.A. supported Q.I. toward compliance with State regulations in Ohio.
• Presented in-services and training material monthly for all Home Health Aides.
• Performed administrative and managerial functions, such as taking responsibility for staffing, budget compliance, and long-range goals.
• Consulted and coordinated with Nursing and Hospice departments to assess, plan, implement and evaluate patient care plans.
• Assessed the needs of individuals and families to identify care needs and plan for delivery and documentation of that care.
• Successfully handled concerns brought forward by clients and family members.
• Instructed individuals, families and other groups on topics such as health education, disease prevention, and developed health improvement programs.
• Modified patient treatment plans as indicated by patients' responses and conditions.

Worked for the first five years as a Home Health Nurse Case Manager providing services to the frail elderly. Services included but not limited to the following.

• Wound Care, I.V. therapy, medication management and teaching.
• Supervision of Home Health Aides in the home setting.
• Writing, implementing and monitoring the Plan of Care consistent with the Physicians orders.
• Monitoring the patients for effectiveness of the Plan of Care and documenting all findings. All of the above  performed within the parameters of Medicare and Nursing rules and law.

Accomplishments:

• Provided and arranged for training/instruction of nursing personnel
• Maintained accurate, detailed reports and records.  Provided Q.A. supported Q.I. toward compliance with State regulations in Ohio.
• Improved NOI by creative use of staff and developing new contracts.
• Increased census in Assisted Living communities in Ohio by retaining residents in place with education and training of staff as well as diligently incorporating the use of third party providers (Home Health, Hospice etc.)

Skills Used:

• Computer skills, Word, Excel, PowerPoint and industry specific.
• Public speaking for marketing and in services.
• Innovative problem solving improved family confidence and resident satisfaction.
• Provided and arranged for training/instruction of nursing personnel
• Maintained accurate, detailed reports and records.
• Provided Q.A. supported Q.I. toward compliance with State regulations in Ohio.